Terms and Conditions
All our nebulisers and spare parts are supplied as VAT Exempt products.
VAT Exemption, Do You Qualify?
Person with a condition which the medical profession treats as a chronic sickness, such as asthma or copd qualifies for VAT Exemption on nebulisers.
If a parent, spouse or guardian acts on behalf of a person with chronic sickness your supply is treated as being made to that ‘chronically sick or disabled’ person hence is exempt from vat.
You must also be purchasing the goods for domestic or personal use.
You are not eligible for VAT Exempt if:
1. If the goods are to be used for business purposes
2. If the goods are to be made available to a group of people, e.g. in a building used by a club or society
3. Where the items are intended for use in the care or treatment provided in the hospital or nursing home.
If you are a business or a charity and hold a VAT Exemption Certificate you can place a vat exempt order with us, we will however require a copy of your certificate. Please send a copy of your certificate to our mailing address or to firstname.lastname@example.org.
If you are not eligible for VAT Exempt, please let us know after placing your order and we will issue a payment request for VAT and provide you with VAT Invoice.
If you have chosen VAT Exempt products, by accepting this Terms and Conditions you are declaring that you have read and understood the VAT exemption rules and that you are eligible for VAT relief under HMRC Reference: Notice 701/7 (August 2002), and that the goods (nebulisers) you have ordered from Nebuliser Centre Ltd are for your own use and you are claiming that the supply of these goods is eligible for relief from VAT under Schedule 8 Group 12 of the Value Added Tax Act 1994.
FREE Delivery on orders over £45
Orders dispatched within 24 hours via 3-5 working days delivery service
Orders dispatched within 24 hours via 2-3 working days delivery service
UK Mainland and Highlands orders placed Monday to Friday before 2pm will be dispatched same day and delivered Next Working Day between 9am and 5pm.Orders to Northern Ireland and Channel Islands -please allow 1-3 working days for delivery. You will receive a dispatch confirmation email once your goods are dispatched.
If you want to return your goods you can do so by giving us cancellation notice within 7 days. Please contact us using our contact form giving a reason for your return. Due to personal nature of goods we are selling we can only accept returns of unused and unopened goods. Once we receive your request we will send a payment request for £6.99 via PayPal to your email address, and we will issue a return label once we receive a payment. Please attach the label to your return making sure goods are sufficiently protected and drop it off at your nearest Collect Plus Collection Point. Your return will be inspected on arrival and if goods are in satisfactory condition a refund will be issued.
We at Nebuliser Centre are committed to protecting your privacy.
We comply with the principles of the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003.
We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible.
That information will only be shared with other parties that are involved in the fulfilment of your order. We do not send random marketing emails to personal email addresses (spam).
The information we hold may include:
This data will be held in accordance with our internal security policy. If we propose to send your data outside the European Economic Area (EEA) we will seek your consent first.
We will not collect and store your credit/debit card details, such information provided by you during checkout process will only be used by SagePay and Google Checkout to process the payment.
We will never collect sensitive information about you without your agreement.
You have a right to ask for a copy of the information which we are holding on you and we will provide this for a small fee.
We will delete information or correct any inaccuracies at no charge as soon as you make the request.
You can disable cookies in your browser but some of our website functions may then be unavailable to you.
Data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so.
© Nebuliser Centre Ltd
Terms and Conditions
To protect your own interests please read the conditions carefully before you click the tick box. If you are uncertain as to your rights under them or you want any explanation about them please write, telephone or email our customer queries department BEFORE you place the order.
YOU ARE ADVISED TO PRINT AND RETAIN THESE TERMS FOR YOUR RECORDS.
By placing an Order and purchasing goods from Nebuliser Centre Ltd you enter into a legally binding agreement with us on the following Conditions. You should read and understand these Conditions because they affect your rights and liabilities.
These are the Standard Terms and Conditions of Sale of Nebuliser Centre Ltd ("the Seller", "We" or "Us") for certain products as set out in the pages on this site ("the Goods"). Subject to the provisions of Clause 4.2 below, the price of the Goods the delivery charges and Value Added Tax where applicable is set out on the Order Form. In accordance with the provisions of the Consumer Protection (Distance Selling) Regulations 2000, you have the right to withdraw from this transaction. Details of your right to withdraw will be sent to you with the Goods when they are delivered and can be found in Clause 9 below. PLEASE NOTE THAT THE RIGHT TO WITHDRAW FROM THE CONTRACT DOES NOT APPLY IN RESPECT OF ANY AUDIO OR VIDEO RECORDINGS OR COMPUTER SOFTWARE WHICH HAVE BEEN OPENED BY YOU. THESE CONDITIONS DESCRIBE THE BASIS FOR PURCHASE BY YOU AND SALE BY US OF THE PRODUCTS DESCRIBED ON THIS WEB SITE.
1.1 In these Conditions: ‘Conditions’ means the standard Terms and Conditions of sale set out in this document; ‘Contract’ means the contract for the sale of the Goods; ‘Payment Card’ means the credit or debit card or other payment system chosen by you to be used as the method of payment for the Goods of which you have provided details to us when placing the Order; 'Delivery Area' means UK and Ireland. 'Goods' which you have ordered including any instalment of the goods or any parts for them which are available for purchase from our Web Site in accordance with the Conditions; ‘Information System’ means a system for generating, sending, receiving, storing or otherwise processing electronic communications; ‘Order’ means any order placed by you with us for the supply of Goods; ‘Order Form’ means the electronic order form completed and submitted electronically by you; ‘Regulations’ means the Consumer Protection (Distance Selling) Regulations 2000; 'Web Site' our presence on the world wide web, currently accessible via the address www.nebulisercentre.co.uk
1.2 Reference to any statute or statutory provisions shall be deemed to include any statutory modifications or re-enactments thereof or any rules or regulations made thereunder or any enactment repealing and replacing the act referred to.
1.3 Unless the context otherwise requires:-
1.3.1 Words importing the singular shall include the plural and vice versa;
1.3.2 Words importing the masculine gender shall include the feminine gender and vice versa;
1.3.3 References to persons shall include bodies of persons whether corporate or incorporate.
1.4 Unless the context otherwise requires references to clauses shall be construed as references to clauses of these Conditions.
1.5 Headings are inserted for convenience only and shall not affect the construction or interpretation of these Conditions.
2. Basis of the sale
2.1 We shall sell to you and you shall purchase only those goods which you have set out in an order and which have been accepted by us. We reserve the right to reject any order. Unless otherwise agreed in writing each such sale of Goods will be subject to these terms and conditions.
2.2 No Order submitted by you shall be deemed to be accepted by us unless and until confirmed by e-mail or in writing by us.
2.3 No variation to these Conditions shall be binding upon us unless and until agreed by e-mail or in writing by us.
2.4 Any error or omission in any information or document issued by us shall be subject to correction provided that the correction does not materially affect the contract.
3.1 The quantity, quality and description of the Goods will be those set out in your Order (if accepted by us).
3.2 Orders are accepted at our sole discretion but are normally accepted if the Goods are available, the order reflects current pricing, you are based in the Delivery Area and your Payment Card is authorised for the transaction.
3.3 The quantity, quality and description of and any specification for the Goods shall be those set out in the relevant pages of this site.
3.4 We reserve the right to make changes in the specification of the Goods which are required to conform with any applicable statutory or EC requirements
4. Price of the goods
4.1 The price of the Goods shall be the price set out on the relevant page of this site. We reserve the right to change the prices set out on this site provided that if we accept an order from you the price for the goods will be the price set out in the relevant range at the time the order is placed.
4.2 If the price of the Goods increases between the date we accept your Order and the delivery date, we will let you know and ask you to confirm by e-mail/in writing that the new price is acceptable. If it is not acceptable then you will, of course, have the option of cancelling the order.
4.3 The price of the Goods does not include insured postage or packaging. There will be an additional charge made relative to the size and amount of Goods insured for postage and packaging. This charge will be clearly shown on the Order form.
4.4 The total price is inclusive of any applicable value added tax.
5. Terms of payment
5.1 Upon submitting the Order you :
5.1.1 Confirm and undertake that the information contained within the Order is true and accurate and that you are duly authorised to use the Payment Method chosen; and
5.1.2 Authorise us to deduct the full price of the Goods and all other payments which may become due to us under the Contract.
5.2 If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the Order or suspend any further deliveries to you. This does not affect any other rights we may have.
5.3 Where Goods are returned by you in accordance with your rights under the provisions of Clause 9, we shall credit the Payment Method with the appropriate amount.
5.4 We will not pass your personal information on to any third party without your permission.
6.1 Delivery of the Goods shall be made by us or our carrier to the address for delivery shown in the Order Form. It is important that this address is accurate. Once the Goods have been delivered in accordance with your delivery instructions, you will be responsible for them. Our responsibility for everything other than damage due to our negligence or due to a manufacturing design or design fault will cease upon delivery.
6.2 We will do all that we reasonably can to meet the date given for delivery We cannot be held responsible for delays beyond our control. If we are unable to make the delivery date we will contact you.
6.3 If the order is a multiple order and we are unable to make delivery of the whole order but are able to deliver part we will contact you, informing you of this, and delivery will be on a mutually agreed date. In this instance delivery will be said to be made in instalments. Each delivery shall constitute a separate contract and any failure by us to deliver any one or more of the instalments in accordance with these conditions, or any claim by you in respect of any one or more instalments will not entitle you to treat the contract as a whole as repudiated.
6.4 If we fail for any reason within our control to fully/partially deliver your Goods any reimbursement shall be no more than the price of the Goods, together with any delivery and/or reasonable return costs.
6.5 Either party is entitled to cancel the contract in respect of non-performance of obligations in relation to delivery. If cancelled we will refund you any monies already paid by you.
7. Risk and property
7.1 As soon as we have delivered the Goods or services, you will be responsible for them. If you delay a delivery our responsibility for everything other than damage due to our negligence will end on the date we agree to deliver them, as set out in the contract.
7.2 Subject to the provisions of clause 9 and notwithstanding delivery and the passing of risk in the Goods, or any other provision of these Conditions, the property in the Goods shall not pass to you until we have received in cash or cleared funds payment in full of the price of the Goods. Goods supplied to you are not for resale.
8. Warranties and liability
8.1 Terms and conditions of this contract do not affect any additional rights you may have under a manufacturer’s warranty/guarantee. These are rights given to you by the manufacturer in addition to your statutory rights. Any additional rights given to you by the manufacturer in respect of Goods purchased are not incorporated into this contract.
8.2 IMPORTANT NOTICE: TIME LIMIT FOR NOTIFICATION OF CLAIMS You are asked to examine the goods as soon as reasonably possible after delivery. Any claim by you based on any defect in the quality or condition of the Goods or their failure to correspond with specification must be notified to the company within 7 days from the date of delivery or within a reasonable time after discovery of the defect or failure if it was not apparent on reasonable inspection.
8.3 Where a valid claim in respect of Goods delivered is notified to us within 7 days of the delivery date, or within a reasonable time if not apparent on reasonable inspection, you are entitled to have the Goods (or the part in question) replaced free of charge. Any claims made after 7 days of delivery or exceeding a reasonable time of discovery, we shall be entitled to either: replace the Goods (or the part in question) or at our sole discretion refund to you the price of the Goods (or a proportionate part of the price) and we shall have no further liability to you.
8.4 Subject to our obligations, and your rights under the Regulations, we shall not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of our obligations in relation to the Goods if the delay or failure was due to any cause beyond our reasonable control.
8.7 We assume no responsibility for the contents of any other web sites to which this Web Site has links.
9. Right to cancell. If you want to cancell your order you can do so by giving us written notice within 7 working days from delivery. Due to personal nature of goods we are selling we can only accept returns of unused and unopened goods. Once we receive your request we will send a payment request for £6.99 via PayPal to your email address, and we will issue a return label once we receive a payment. Please attach the label to your return making sure goods are sufficiently protected and follow the instructions provided with your return label. Your return will be inspected on arrival and if goods are in satisfactory condition a refund will be issued. The right to cancel this contract will not apply in respect of damaged or used goods
10.1 Any communication sent electronically by e-mail or otherwise:
10.1.1 Will be deemed to have been sent once it enters an Information System outside the control of the originator of the message;
10.1.2 Will be deemed to have been received by the intended recipient at the time that in a readable form it enters an Information System which is capable of access by the intended recipient;
10.1.3 Will be deemed to have been dispatched in the case of a business at its principal place of business and in the case of an individual where he or she ordinarily resides;
10.1.4 Will be deemed to have been received in the case of a business at its principal place of business and in the case of an individual where he or she ordinarily resides.
10.2 To protect your own interests you should ask for a delivery receipt for any such and retain a hard copy of that delivery receipt and the original correspondence.
11.1 Any communication sent by post will be deemed received by the intended recipient three days following mailing where sent by first class post or five days after mailing where sent by second class post.
11.2 The clauses of these Conditions and each sub-clause thereof are several and if any part of any clause or sub-clause shall be void, invalid or unenforceable then the remainder of such clauses or sub-clauses shall nevertheless be valid and enforceable.
11.3 No term of the Contract is intended to confer a benefit on, or be enforceable by, any person who is not a party to the Agreement (whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise).
11.4 If any provision of these Conditions is held by any court or competent authority to be invalid, unlawful or unenforceable in any jurisdiction in whole or in part, it will not affect the validity or enforceability of the other provisions of these Conditions and the remainder of the provision in question shall not be affected nor will it affect the validity, lawfulness or enforceability of that provision in any other jurisdiction.
11.5 We will try and solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings you must do so within the United Kingdom.
11.6 The headings in these Conditions are for convenience only and will not affect their interpretation.
©Nebuliser Centre Ltd